
<HTML><HEAD><TITLE>	Processo
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R1X04	<A HREF="../PROCESSI/R1X04_f.htm">
Gestione del supporto e dello sviluppo delle Applicazioni

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	Processo di gestione e supporto di una applicazione (garanzia, manutenzione, etc.)

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Documenti descrittivi e Linee guida del processo
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DGX08
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<A HREF="../DOCSTD/DGX08.doc">
	Supporto, Servizi, Assistenza: linee guida

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02
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	25/lug/97
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<Caption align="Top"><STRONG> Specializzazione </STRONG></Caption>





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<TH Width="17%">	Cod.
<TH Width="51%">	Titolo
<TH Width="8%">	Rev.
<TH Width="14%">	Data
<TH Width="10%">	 

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<tr>
<td Align=center Width="17%">	PBG03	</td>

<td Width="51%">	<A HREF="../PROC/PBG03.doc">
Erogazione dei Servizi di ADM
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01
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<td Align=Center Width="14%">
	21/feb/97
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<td Align=Center Width="10%">
<A HREF="../htext/allegati.htm#PBG03">
(Allegati)
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</td>

</tr>

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<Caption align="Top"><STRONG> Specializzazione </STRONG></Caption>





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<TH Width="17%">	Cod.
<TH Width="51%">	Titolo
<TH Width="8%">	Rev.
<TH Width="14%">	Data
<TH Width="10%">	 

</tr>
<tr>
<td Align=center Width="17%">	PBG04	</td>

<td Width="51%">	<A HREF="../PROC/PBG04.doc">
Revisione delle Specifiche Tecniche di Servizio
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01
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<td Align=Center Width="14%">
	21/feb/97
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<td Align=Center Width="10%">



        
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<Caption align="Top"><STRONG> Specializzazione </STRONG></Caption>





<tr>
<TH Width="17%">	Cod.
<TH Width="51%">	Titolo
<TH Width="8%">	Rev.
<TH Width="14%">	Data
<TH Width="10%">	 

</tr>
<tr>
<td Align=center Width="17%">	PBG05	</td>

<td Width="51%">	<A HREF="../PROC/PBG05.doc">
Gestione delle chiamate ad un Servizio di ADM
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<td Align=center Width="8%">
01
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<td Align=Center Width="14%">
	21/feb/97
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<td Align=Center Width="10%">



        
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<Caption align="Top"><STRONG> Procedura Specialistica (Kernel) </STRONG></Caption>






<tr>
<TH Width="17%">	Cod.
<TH Width="51%">	Titolo
<TH Width="8%">	Rev.
<TH Width="14%">	Data
<TH Width="10%">	 

</tr>
<tr>
<td Align=center Width="17%">	PBX09	</td>

<td Width="51%">	<A HREF="../PROC/PBX09.doc">
Assistenza e supporto alla gestione del sistema
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<td Align=center Width="8%">
02
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<td Align=Center Width="14%">
	28/feb/97
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<td Align=Center Width="10%">



        
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<Caption align="Top"><STRONG> Procedura Specialistica (Kernel) </STRONG></Caption>






<tr>
<TH Width="17%">	Cod.
<TH Width="51%">	Titolo
<TH Width="8%">	Rev.
<TH Width="14%">	Data
<TH Width="10%">	 

</tr>
<tr>
<td Align=center Width="17%">	PBX10	</td>

<td Width="51%">	<A HREF="../PROC/PBX10.doc">
Gestione versioni software
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</td>

<td Align=center Width="8%">
02
</td>

<td Align=Center Width="14%">
	28/feb/97
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<td Align=Center Width="10%">
<A HREF="../htext/allegati.htm#PBX10">
(Allegati)
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<Table Border width=500>

<Caption align="Top"><STRONG> Procedura Specialistica (Kernel) </STRONG></Caption>






<tr>
<TH Width="17%">	Cod.
<TH Width="51%">	Titolo
<TH Width="8%">	Rev.
<TH Width="14%">	Data
<TH Width="10%">	 

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<td Align=center Width="17%">	PBX11	</td>

<td Width="51%">	<A HREF="../PROC/PBX11.doc">
Gestione richieste di assistenza e segnalazione anomalie
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<td Align=center Width="8%">
02
</td>

<td Align=Center Width="14%">
	28/feb/97
</td>

<td Align=Center Width="10%">
<A HREF="../htext/allegati.htm#PBX11">
(Allegati)
</A>
</td>

</tr>

</Table>
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<Table Border width=500>

<Caption align="Top"><STRONG> Procedura Specialistica (Kernel) </STRONG></Caption>






<tr>
<TH Width="17%">	Cod.
<TH Width="51%">	Titolo
<TH Width="8%">	Rev.
<TH Width="14%">	Data
<TH Width="10%">	 

</tr>
<tr>
<td Align=center Width="17%">	PBX12	</td>

<td Width="51%">	<A HREF="../PROC/PBX12.doc">
Gestione dei contratti di manutenzione
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<td Align=center Width="8%">
02
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<td Align=Center Width="14%">
	28/feb/97
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<td Align=Center Width="10%">



        
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